Terms of Use

Product Policy

Speaking of risks… bleach. Bleach is damaging to the hair that is on our heads let alone the hair that isn’t. We ask that you please do not attempt to bleach or lighten your hair extensions as this will cause significant damage to them and if you do, please consult a hair professional. That being said! Please keep in mind we do not cover any costs nor take any responsibility for any issues you may encounter during or after the dying/toning process. This is because we cannot be certain of how your specific product reacts or the method in which the dye or toner was applied as well as any day to day methods you may implement keep an eye out on our blog and social media posts for our recommendations. The best way to avoid a bad hair day is to test your dye/toner and any other products on one small piece of hair first to ensure it gives you the results that you would like. Then continue enthusiastically, but carefully!


Dying or toning is considered a drastic modification of the product as these products contain harsh chemicals that may affect the feel, condition & lifespan of your hair extensions. They may increase the chance of dryness, shedding, tangling & breakage. Our hair goes through a long dying and bleaching process to get it to our fabulous shades, so we want to make sure that you understand the risks of altering the original product (and said fabulous shades).


We want you to be able to use and wear your Amélura Hair as you wish, but remember hair extensions are different to your hair and for this very reason your hair extensions are susceptible to damage. Things such as hot styling, chlorine, vigorous brushing etc can damage your hair. We suggest you avoid this where possible, however, should you use these methods please understand that you release us from any liability as we cannot be certain of the day to day use of your hair.


Please use a heat protectant where necessary apart from the damage caused by heat application it can also affect the colour of hair. We suggest using heat within 160-180 degrees. We dedicate ourselves to all things hair, please refer to our blog for our favourites products and methods to help keep your hair looking and feeling its best.

Healthy Hair is Happy Hair!


The Wholesale and Registered Users bit

For access to the wholesale portal, you must complete registration by providing certain information as set out on our membership and registration page. Please refer to our Privacy Policy linked on our home page for information relating to our collection, storage and use of the details you provide on registration. You agree to ensure that your registration details are as true as can be and accurate at all times, should they need updating you agree to adjust your registration details accordingly where required.

We reserve the right to terminate your registration at any time if you breach these terms and conditions.


Site Access

When you visit our website (ooh fun!), we give you a limited licence to access and use our information for personal use.

You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trademark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights (not good, quite bad!). Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools, as cool as they sound. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

Intellectual Property Rights (or IPR for short)

The copyright to all content on this website including applets, graphics, images, layouts and text either belongs to us or we have a licence to be able to use those materials. We love a good licence. All trademarks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us, or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your comments. If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright. If you accept this, comment away!


Indemnity...sounds fancy

By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Privacy (yours and ours)

We undertake all due care with any information which you may provide to us when accessing our website. However, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake the reasonable steps to preserve such information securely. Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed from our home page (the policy likes its own space).

Changes to T&Cs #READ

Our terms and conditions like to be as refined as our products and can be changed at any time for the legal and technical operation of our site. To keep up with the latest, please read through our T&Cs each time you visit us.

Resolving your concerns (leaving the important part until last...)

Any concerns or questions on our T&Cs and for support please email [email protected], we’re here to help!


Okay, that’s enough reading for one day, you can go browse now!